Technical Support and Training

SMI Service School is our annual hands-on training program, bringing together snowmakers from around the world.

This in-depth training covers equipment operation, troubleshooting, and system optimization, while providing the opportunity to work directly with SMI experts and connect with industry peers. Attendees leave with practical skills that can be applied immediately on their mountain.

SMI offers on-site training sessions designed to prepare your team to operate, troubleshoot, and maintain your snowmaking system with confidence.

Training is tailored to your equipment and system setup, ensuring your team is ready for the upcoming season.

SMI provides both scheduled maintenance and emergency service.

Our technicians are available to diagnose issues, perform repairs, and restore system performance quickly and efficiently.

Annual maintenance ensures your snowmaking system is fully prepared for the upcoming season.

SMI technicians perform comprehensive inspections and servicing across your fan and low-energy equipment fleet, helping optimize performance and identify potential issues before startup. Detailed parts lists and service recommendations are also provided to support capital planning.

SMI supports preseason startup to ensure your system is ready for operation.

Services include plant and equipment checks, system testing, staff training, and assistance with early-season snowmaking planning to help your team start strong.